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Moonlit Manor Shipping Policy

At Moonlit Manor, we are committed to providing a seamless and enjoyable shopping experience. To ensure you receive your high-end Halloween decorations, costumes, clothes, spooky decorations, and accessories without any hassle, we offer free shipping on all orders.

1. Free Shipping

All orders placed on Moonlit Manor qualify for free shipping. Enjoy shopping with us without worrying about shipping costs.

2. Shipping Areas

We currently offer shipping to the following regions:

  • Continental United States

  • Alaska and Hawaii

  • U.S. Territories

For international shipping inquiries, please contact our customer service team.

3. Dispatch Time

Orders are typically processed and dispatched within 2-3 business days. During peak seasons, such as Halloween, processing times may extend slightly due to high order volumes.

4. Delivery Time

Estimated delivery times vary based on your location:

  • Continental United States: 5-7 business days

  • Alaska and Hawaii: 7-10 business days

  • U.S. Territories: 7-14 business days

We strive to deliver your order as quickly as possible and will provide tracking information once your order has been shipped.

5. Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking information. You can use this information to monitor the delivery status of your order.

6. Shipping Issues

In the rare event that your order is lost or damaged during shipping, please contact our customer service team at support@moonlitmanor.shop or call us at 833-987-4023 within 7 days of the expected delivery date to report the issue. We will work with the shipping carrier to resolve the matter promptly.

7. Special Requests

For any special shipping requests, such as expedited shipping or delivery by a specific date, please contact our customer service team before placing your order to discuss available options.

Contact Information:

Moonlit Manor
4205 Heritage LN NE
Alexandria, MN 56308

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